Purchase Officer (Remote)

KPAUL Industrial Supply | Indianapolis, IN | 2019 - Present

Veteran owned business providing purchasing services to various government departments (e.g., Department of Logistics Agency, DOD, Etc.)
• Responsible for executing purchase orders for government agencies
• Proficient in navigating manufacturer/vendors databases
• Oversees purchasing process from request to completion — complying with budget, ensuring timely shipment and delivery, and follow up
• Trusted with high-level government clearance
• Provides excellent customer service

IT Developer & Operations Manager

JellyRoll Media LLC. | US - CHILE | 2002 - Now

Web development company creating custom websites and e- commerce applications through research, strategy and design.
• Oversaw small staff of programmers
• Created custom websites and web-based applications.
• Specialized in intelligent and visually aesthetic design

MER Verification Examiner

DHS: Disability Determination Services (DDS) | Aurora, CO | 2016 - 2019

Division within the Colorado Department of Human Services' Office of Adult, Aging and Disability Services. This State agency is responsible for making disability decisions in regard to Social Security for the residents of Colorado
• Adept in providing bilingual (English/Spanish) customer service to disability claimants
• Guided claimants in disability case development — supervising entire process from medical verification to the final determination.
• Experienced in entering, processing, and analyzing information within databases
• Knowledgeable in database query — accurately matching claimants’ reported information with medical evidence records

Tech Support Specialist

IBM Resiliency Services | Boulder, CO | 2012 - 2016

Provides businesses and IT leaders with resiliency operations at both the physical and virtual layers of the organization to identify risks and vulnerabilities.
• Administered technical support for applications used to enroll and assist customers at American Express and IBM.
• Provided bilingual (English/Spanish) technical support for IBM software developed by IBM for American Express agents.
• Assisted in managing quality assurance testers; ensuring efficiency of new application development • Other responsibilities include: telecommunications, assisting end users, system administration, network monitoring/management, contact with vendors, package delivery intake, time management, HIPPA compliance.